Digital Delivery Policy

Last updated: September 20, 2026

THE OPUS ART is operated by EFE CETIN LTD. All products sold through our store are digital products. We do not sell or ship physical goods.

Digital Delivery

All purchases are delivered electronically. No physical item will be sent to your address and no shipping fees apply to our digital products.

After successful payment, your purchased digital files will be made available electronically. Depending on the delivery method used by our store, access may be provided through:

• the order confirmation page;
• a download link sent to the email address provided during checkout;
• your customer account, where available; or
• another electronic download method clearly communicated to you.

Delivery Time

Digital products are normally made available immediately or shortly after successful payment confirmation.

In some cases, delivery may be temporarily delayed due to payment verification, fraud-prevention checks, technical issues, maintenance, or circumstances outside our reasonable control.

If you have completed payment but have not received access to your purchase within a reasonable period, please contact support@theopusart.com.

Email Address

You are responsible for providing a valid and accurate email address during checkout.

If you do not receive a delivery or order email, please check your spam, junk, and promotions folders before contacting us.

If you entered an incorrect email address, contact us at support@theopusart.com and provide sufficient information for us to locate and verify your order.

Download and Compatibility

The file formats, quantities, resolutions, and other relevant specifications included with each digital product will be stated on the applicable product page.

You are responsible for ensuring that your device and software can use the file formats clearly specified before purchase.

If a supplied file is corrupted, inaccessible, incorrect, or otherwise does not conform to the product description, please contact us so that we can investigate and, where appropriate, provide a working or correct file.

Download Access

Download links or access methods may be subject to reasonable technical or security limitations.

Purchasing a product does not grant permission to share download links or purchased files with other people.

We recommend downloading your purchased files promptly and keeping a personal backup.

If you lose access to a valid purchase, contact support@theopusart.com. Where we can reasonably verify your purchase, we will make reasonable efforts to assist with restoring access, subject to product availability and applicable legal requirements.

No Physical Shipping

Because THE OPUS ART sells digital products only:

• no physical products are dispatched;
• no shipping carrier or tracking number is provided;
• no shipping charges apply; and
• estimated physical shipping or delivery times do not apply.

Digital Product Licence

Digital products purchased from THE OPUS ART are licensed for use in accordance with our Terms of Service.

Purchasing a digital product does not transfer ownership of the underlying intellectual property and does not permit unauthorised resale, redistribution, sharing, or commercial exploitation.

Cancellations and Refunds

Cancellation and refund rights relating to digital products are governed by our Refund & Cancellation Policy and applicable consumer law.

Where immediate access to digital content is requested, applicable cancellation rights may be affected once supply begins, subject to the consent and acknowledgement requirements described in our Refund & Cancellation Policy and applicable law.

Contact

For questions or problems concerning digital delivery, please contact:

THE OPUS ART
Operated by EFE CETIN LTD
Company Number: 17147031
Registered Office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: support@theopusart.com